As a Systems Administrator, you will be responsible for maintaining and ensuring the efficient operation of an organization’s IT infrastructure. Your primary role involves managing servers, networks, and associated systems to guarantee high availability, security, and performance. You will play a critical part in troubleshooting technical issues, implementing system upgrades, and providing user support. A successful Systems Administrator possesses strong technical expertise, problem-solving skills, and a commitment to maintaining an organization’s IT environment at peak efficiency.
Key Responsibilities
System Maintenance and Support:
- Perform routine system administration tasks, including server maintenance, software updates, and system monitoring.
- Troubleshoot and resolve hardware and software issues promptly to minimize downtime.
- Manage and maintain servers, storage, and networking equipment to ensure optimal performance and scalability.
- Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
Security and Compliance:
- Implement and maintain security best practices to protect sensitive data and ensure compliance with industry standards and regulations.
- Conduct regular security audits and vulnerability assessments.
- Work within Azure to monitor and maintain Microsoft Endpoint security infrastructure.
User Support:
- Provide technical support to end-users, including troubleshooting hardware and software issues.
- Assist with user account management and access control.
- Onboarding of new employees and off-boarding of departing employees
- Setup and shipment of new and replacement end user hardware/peripherals
- Triage and manage help desk tickets.
- Create and maintain help desk knowledge base articles.
Collaboration and Teamwork:
- Collaborate with cross-functional teams to implement IT projects and initiatives.
- Participate in on-call rotations to provide after-hours support when necessary.
Required Skills / Experience
- Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred.
- 3-7 years of experience in system administration.
- Strong knowledge of Windows server operating systems.
- Current usages of Microsoft Cloud technologies such as Intune, Azure AD, and Office 365
- Experience with virtualization technologies (e.g., VMware, Hyper-V).
- Familiarity with networking concepts and protocols.
- Knowledge of security best practices
- Excellent problem-solving skills and the ability to work under pressure.
- Effective communication and teamwork skills.
Desired Qualifications
- Knowledge of Networking i.e., LAN/WAN (Juniper, Dell, Ubiquiti, etc.)
- Experience supporting conference room technology and VoIP technology
- Experience working with vendors for service related issues
Work Location
- 920 Memorial City Way, Suite 900, Houston, TX 77024
Benefits
- Health Insurance
- Retirement Plan
- Paid Time Off
- Hybrid Work Schedule: 3 days – office / 2 days – remote
Reports To
- VP of Technology
𝘊𝘖𝘕𝘚𝘌𝘕𝘛 𝘛𝘖 𝘜𝘚𝘌 𝘗𝘌𝘙𝘚𝘖𝘕𝘈𝘓 𝘐𝘕𝘍𝘖𝘙𝘔𝘈𝘛𝘐𝘖𝘕 𝘉𝘺 𝘳𝘦𝘴𝘱𝘰𝘯𝘥𝘪𝘯𝘨 𝘵𝘰 𝘵𝘩𝘪𝘴 𝘦𝘮𝘢𝘪𝘭 𝘰𝘳 𝘢𝘥𝘷𝘦𝘳𝘵𝘪𝘴𝘦𝘮𝘦𝘯𝘵, 𝘺𝘰𝘶 𝘢𝘳𝘦 𝘨𝘪𝘷𝘪𝘯𝘨 𝘶𝘴 𝘱𝘦𝘳𝘮𝘪𝘴𝘴𝘪𝘰𝘯 𝘵𝘰 𝘤𝘰𝘯𝘵𝘢𝘤𝘵 𝘺𝘰𝘶 𝘧𝘰𝘳 𝘫𝘰𝘣 𝘱𝘭𝘢𝘤𝘦𝘮𝘦𝘯𝘵 𝘱𝘶𝘳𝘱𝘰𝘴𝘦𝘴. 𝘠𝘰𝘶 𝘮𝘢𝘺 𝘢𝘭𝘴𝘰 𝘣𝘦 𝘨𝘳𝘢𝘯𝘵𝘪𝘯𝘨 𝘶𝘴 𝘱𝘦𝘳𝘮𝘪𝘴𝘴𝘪𝘰𝘯 𝘵𝘰 𝘴𝘵𝘰𝘳𝘦 𝘺𝘰𝘶𝘳 𝘤𝘰𝘯𝘵𝘢𝘤𝘵 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯 𝘧𝘰𝘳 𝘴𝘶𝘤𝘩 𝘱𝘶𝘳𝘱𝘰𝘴𝘦𝘴. 𝘠𝘰𝘶 𝘮𝘢𝘺 𝘶𝘯𝘴𝘶𝘣𝘴𝘤𝘳𝘪𝘣𝘦 𝘰𝘳 𝘸𝘪𝘵𝘩𝘥𝘳𝘢𝘸 𝘺𝘰𝘶𝘳 𝘤𝘰𝘯𝘴𝘦𝘯𝘵 𝘧𝘰𝘳 𝘰𝘶𝘳 𝘶𝘴𝘦 𝘰𝘧 𝘺𝘰𝘶𝘳 𝘤𝘰𝘯𝘵𝘢𝘤𝘵 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯 𝘣𝘺 𝘦𝘮𝘢𝘪𝘭𝘪𝘯𝘨 𝘱𝘳𝘪𝘷𝘢𝘤𝘺@𝘲𝘢𝘳𝘦𝘱𝘰𝘳𝘵𝘦𝘳.𝘤𝘰𝘮. 𝘗𝘭𝘦𝘢𝘴𝘦 𝘴𝘦𝘦 𝘰𝘶𝘳 𝘗𝘳𝘪𝘷𝘢𝘤𝘺 𝘗𝘰𝘭𝘪𝘤𝘺 𝘧𝘰𝘳 𝘮𝘰𝘳𝘦 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯.